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Frequently Asked Questions
Have questions about our commercial seating solutions? Find answers to the most commonly asked questions below. If you don’t see what you’re looking for, our team is always ready to assist you.
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We specialize in high-quality commercial seating solutions for the hospitality industry. Our product range includes restaurant booths and banquettes, dining chairs, bar stools, restaurant tables and tabletops, lounge seating, and custom millwork services. We serve restaurants, hotels, healthcare facilities, educational institutions, senior living communities, and corporate offices throughout the United States.
All About Seating has been serving the commercial furniture industry for years, providing quality seating solutions to businesses across the country. Our experience in the hospitality sector allows us to understand the unique needs of commercial environments and deliver products that perform in high-traffic settings.
Absolutely! We work closely with interior designers, architects, and facility planners to bring their vision to life. We can provide product specifications, CAD drawings, fabric samples, and design consultation to ensure our seating solutions integrate seamlessly with your overall design concept.
Many of our products are American-made, and we work with trusted domestic and international manufacturers who meet our strict quality standards. We’re committed to offering commercial-grade furniture that delivers exceptional value and durability regardless of origin.
Yes! Customization is one of our specialties. We offer custom sizing, fabric and vinyl selections from leading manufacturers, wood stain and metal finish options, custom booth configurations, and personalized design elements. Our team will work with you to create furniture that perfectly fits your space and aesthetic.
Commercial-grade furniture is specifically engineered for high-traffic environments. It features reinforced frames and joints, commercial-grade upholstery fabrics, higher-density foam cushioning, enhanced durability standards, and compliance with commercial fire codes. This construction ensures your furniture withstands daily use in busy commercial settings far better than residential furniture.
Yes, we provide fabric swatches, vinyl samples, wood stain samples, and metal finish samples upon request. Seeing and feeling the materials in person helps you make confident decisions about your furniture selections. Contact us to request samples for your project.
Getting a quote is easy! You can contact us by phone at (847) 583-8600, email us at [email protected], fill out our online contact form, or schedule a consultation. Provide us with details about your project including quantity, style preferences, dimensions, and timeline, and we’ll provide a detailed quote.
To provide an accurate quote, we need the type and quantity of furniture needed, approximate dimensions or space measurements, preferred styles or inspiration images, fabric or finish preferences, your project timeline, and your delivery location. The more details you provide, the more accurate and helpful our quote will be.
Yes, we offer competitive pricing for larger orders. Whether you’re furnishing a single location or multiple venues, we can work with your budget to provide the best value. Contact us to discuss volume pricing for your project.
Our quotes are typically valid for 30 days from the date of issue. Pricing may be subject to change based on material cost fluctuations or significant delays in order placement. We’ll always communicate with you if any pricing adjustments are necessary.
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We ship commercial furniture throughout the United States. Our central location in Franklin Park, Illinois allows us to efficiently serve clients nationwide, from coast to coast.
Delivery timeframes vary depending on whether you’re ordering in-stock items (typically 2-4 weeks) or custom furniture (typically 6-10 weeks). Custom projects with extensive modifications may take 10-14 weeks. We’ll provide a specific timeline when you place your order and keep you updated throughout the process.
Yes, we offer professional delivery and installation services for most projects. Our white glove service includes delivery to your location, unpacking and setup, debris removal, and placement in your space. Installation costs vary based on project size and location. We can also coordinate with your contractor or installer if you prefer.
Depending on the order size and destination, we use freight carriers for larger shipments, LTL (less-than-truckload) for medium orders, or full truckload for very large projects. All furniture is carefully packaged and wrapped to prevent damage during transit.
Proper maintenance extends the life of your furniture. For upholstered seating, vacuum regularly to remove debris, clean spills immediately with a damp cloth, and use manufacturer-approved cleaners. For wood furniture, dust regularly with a soft cloth, use coasters and placemats, and avoid harsh chemicals. For metal frames, wipe with a damp cloth and dry immediately to prevent water spots.
Yes, our furniture comes with manufacturer warranties that typically cover structural defects, frame construction, and workmanship issues. Warranty terms vary by product and manufacturer, generally ranging from 1-5 years. Normal wear and tear, misuse, and damage from improper care are not covered. We’ll provide specific warranty information for your selected products.
Inspect all furniture upon delivery and note any damage on the delivery receipt. Photograph any damage immediately and contact us within 48 hours. We’ll work quickly to resolve the issue through repair, replacement, or credit depending on the extent of the damage.
While we primarily focus on new furniture sales, we can often recommend trusted partners for repair and reupholstery services. For significant damage or wear, replacement may be more cost-effective than restoration.
Yes! We offer design consultation services to help you maximize your space. We can provide space planning advice, seating capacity calculations, traffic flow recommendations, and ADA compliance guidance. Our experience with commercial environments ensures your layout is both functional and attractive.
We encourage clients to contact us to discuss visiting our facility at 420 Podlin Dr, Franklin Park, IL 60131. While we primarily work with designers and commercial buyers who order from specifications, we’re happy to schedule appointments to discuss your project and show you product samples.
Absolutely! Visit our Projects Gallery on our website to see completed installations across various industries. We showcase restaurants, hotels, healthcare facilities, educational spaces, and corporate offices. These examples can provide inspiration for your own project.
We accept various payment methods including company checks, credit cards (for deposits and smaller orders), wire transfers, and net terms for qualified commercial accounts. Payment terms are typically 50% deposit with order and 50% balance due before shipment, though we can discuss other arrangements for larger projects.
For qualified commercial clients, we can discuss payment plans and terms. Contact us to learn about options that might work for your business.
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