Privacy Policy

At All About Seating, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and handle your data when you visit our website or do business with us.

What Personal Information Do We Collect?

We collect information that you provide to us when you:

• Request a quote or product information
• Place an order on our website
• Subscribe to our newsletter
• Contact us with questions or inquiries
• Create an account on our site
• Participate in surveys or promotions

The information we collect may include your name, email address, phone number, shipping address, billing address, company name, and other details necessary to serve you better.

When Is Your Personal Information Collected?

Your personal information is collected when you:

• Fill out a contact form or quote request
• Place an order for our seating products
• Subscribe to our newsletter or marketing communications
• Register for an account on our website
• Respond to a survey or marketing communication
• Browse our website (through cookies and similar technologies)

How Do We Use Your Personal Information?

We use the information we collect to:

• Process and fulfill your orders efficiently and accurately
• Communicate with you about your orders, quotes, and inquiries
• Provide customer support and respond to your questions
• Send you product updates, promotions, and newsletters (if you’ve opted in)
• Improve our website functionality and user experience
• Personalize your experience with relevant product recommendations
• Conduct market research and gather feedback to enhance our products and services
• Comply with legal obligations and prevent fraudulent activities

How Do We Protect Your Personal Information?

All About Seating takes data security seriously. We implement multiple security measures to protect your personal information:

• Secure Socket Layer (SSL) encryption for all sensitive data transmitted through our website
• Secure networks that are only accessible by authorized personnel with special access rights
• Regular security audits and malware scanning to identify and address vulnerabilities
• PCI compliance standards for processing payment information
• Employee training on data privacy and security best practices

We never store complete credit card information on our servers. All payment processing is handled through secure, encrypted third-party payment processors.

Do We Use Cookies?

Yes, we use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember items in your shopping cart
• Understand and save your preferences for future visits
• Track website traffic and user behavior to improve our site
• Deliver targeted advertisements and measure campaign effectiveness
• Provide essential website functionality

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our website. You’ll still be able to place orders, but some functionality may be affected.

Do We Share Your Information with Third Parties?

We do not sell, trade, or rent your personal information to outside parties. However, we may share your information with trusted third-party service providers who assist us in:

• Processing and shipping orders (shipping carriers)
• Processing payments securely (payment processors)
• Sending marketing communications (email service providers)
• Analyzing website traffic (analytics services like Google Analytics)
• Providing customer support tools

These service providers are contractually obligated to keep your information confidential and use it only for the services they provide to us. We may also disclose your information when required by law, to enforce our site policies, or to protect our rights, property, or safety.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Delete your personal information (subject to legal requirements)
• Opt-out of marketing communications at any time
• Restrict how we process your personal information

To exercise these rights, please contact us using the information provided below.

Email Marketing and Communications

If you subscribe to our newsletter or marketing emails, we will send you information about:

• New product releases and collections
• Special promotions and exclusive offers
• Industry news and seating design trends
• Company updates and announcements

You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

Third-Party Links

Our website may contain links to third-party websites for your convenience and information. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information.

Your Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Changes to Our Privacy Policy

All About Seating reserves the right to update or modify this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on this page with a new “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

This Privacy Policy applies only to information collected through our website and not to information collected offline or through other channels.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don’t hesitate to contact us:

All About Seating
420 Podlin Dr
Franklin Park, IL 60131

Email: [email protected]
Phone: (847) 583-8600

We are committed to resolving any privacy concerns promptly and transparently. Your trust is important to us, and we strive to maintain the highest standards of data protection and privacy.